Privacy Policy

Information We Gather

We obtain various types of information from visitors and clients:

Contact and Identity Information

This includes your name, business name, job title, email address, phone number, mailing address, company details, industry type, account credentials, and other information you choose to share via forms or communications.

Payment and Transaction Information

We collect billing addresses, payment details, purchase history, and invoicing records. All payment data is processed through secure third-party payment services and is not stored on our systems.

Technical Data Collected Automatically

Our systems automatically record your IP address, device information, browser specifications, operating system, pages visited, time spent on pages, navigation patterns, referring and exit URLs, access times, click activity, search queries, and general location data (city/state).

Communication Records

We retain email communications, chat transcripts, customer service interactions, phone call recordings (where legally disclosed and consented to), feedback, testimonials, and reviews.

Cookies and Similar Technologies

We use session and persistent cookies, web beacons, analytics tools (such as Google Analytics), advertising cookies for remarketing and conversion tracking, and preference-based cookies. Browser settings allow you to manage cookie preferences, though limiting cookies may reduce Site functionality.

How We Use Your Information

We process the information we collect for these purposes:

Delivering Services and Managing Accounts

We use your data to provide, maintain, and improve our digital marketing services. This includes processing transactions, managing billing, creating and administering accounts, responding to questions, and performing SEO, PPC, and web development work.

Communications and Promotions

We send service-related notices, updates, and administrative messages. With your consent, we also send newsletters, promotional offers, marketing materials, and SMS/MMS messages containing informational, transactional, or promotional content. We may also invite you to participate in customer satisfaction surveys.

Research and Improvement

Your information helps us analyze Site performance and user behavior, conduct market research, test new features and strategies, and generate aggregated statistics and anonymized reports.

Legal Compliance and Protection

We use data to comply with federal and California state laws, enforce our Terms of Service, prevent fraud and security threats, resolve disputes, investigate potential violations, and respond to lawful requests from authorities.

When We Share Your Information

Eclipse Marketing does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only in these circumstances:

Service Providers

We work with trusted vendors who perform services on our behalf, including payment processors, web hosting providers, email platforms, SMS/MMS services, analytics tools (Google Analytics, Google Ads, Facebook Ads), CRM systems, and security services. These providers receive only the information necessary to perform their functions and are bound by confidentiality obligations.

Legal Obligations

We may disclose information when required by law or when necessary to comply with legal processes, enforce our policies, protect the rights and safety of Eclipse Marketing or others, investigate fraud or security issues, or address intellectual property matters.

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before your data becomes subject to a different privacy policy.

De-identified Data

We may share anonymized or aggregated information that cannot reasonably identify you for research, marketing, analytics, or other business purposes.

SMS/MMS Messaging Privacy

Program Details

Program Name: Eclipse Marketing CA Alerts

Purpose: Subscribers receive promotional content, service updates, appointment reminders, exclusive offers, and transactional messages related to Eclipse Marketing services.

Consent

By providing your mobile number and opting in, you agree to receive recurring automated marketing texts at the number you provided. Consent is not required to make a purchase. Message frequency varies, with a maximum of approximately 10 messages per month.

How to Unsubscribe

Text STOP to 845-690-4288 at any time to opt out. You will receive confirmation and no further SMS messages unless you choose to resubscribe.

Getting Help

Text HELP to 845-690-4288 or email contact@eclipsemarketing.io. You may also call 845-690-4288 during business hours.

Message Costs

Standard message and data rates from your wireless carrier may apply. Check with your provider for details about your plan.

Carrier Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Participating carriers include AT&T, T-Mobile, Verizon, Sprint, and other major U.S. providers.

Mobile Data Protection

We do not share mobile phone numbers or SMS consent information with third parties for their independent marketing. Mobile data is shared only with SMS platform providers required for message delivery and service partners performing essential support functions. Text messaging opt-in information will not be disclosed to third parties except as necessary to operate our SMS services.

Your Privacy Choices

Depending on your location and applicable laws, you may have these rights:

Access and Data Portability

Request a copy of the personal information we hold about you and, where applicable, receive it in a portable format.

Correction

Request that we correct inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal retention requirements and contractual obligations.

Opt Out of Marketing

Email: Click “unsubscribe” in any marketing email or contact contact@eclipsemarketing.io.

SMS: Text STOP to 845-690-4288.

Phone: Request removal during any call or contact us directly.

Opting out of marketing does not affect transactional or service-related communications.

Cookie Management

Adjust your browser settings to block cookies, delete existing cookies, or receive alerts when cookies are set.

Do Not Track Signals

Our Site does not currently respond to “Do Not Track” browser signals, but you can manage tracking through cookie settings and opt-out tools.

To exercise any of these rights, contact us using the information below. We will respond within the timeframe required by applicable law.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. Our security measures include SSL/TLS encryption for data in transit, secure server infrastructure with regular security assessments, access controls and authentication requirements, staff security training, and incident response protocols.

No method of internet transmission or electronic storage is completely secure. While we use commercially reasonable measures to protect your information, absolute security cannot be guaranteed. You are responsible for keeping your account credentials confidential.

Third-Party Links

Our Site may include links to external websites, plugins, and applications not controlled by Eclipse Marketing. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13 (or the relevant age of majority). If we learn that we have inadvertently collected data from a child, we will delete it promptly. Please contact us immediately at contact@eclipsemarketing.io if you believe we have collected information from a child.

Additional Rights for California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. Eclipse Marketing does not sell personal information. To exercise California privacy rights, contact privacy@eclipsemarketing.io.

State Privacy Regulations

We comply with applicable state privacy and consumer protection laws. Residents of certain states may request information about how we share specific categories of personal data and may have additional rights under evolving state privacy legislation.

Visitors from Outside the United States

Our services are primarily designed for users in the United States, particularly California and nearby areas. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer of your data to the United States.

How Long We Keep Your Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods are determined by the type and purpose of the data, legal and regulatory requirements, the duration of our business relationship, and legitimate business needs such as fraud prevention. When retention is no longer necessary, we securely delete or anonymize personal data in accordance with our retention procedures.

Changes to This Policy

Eclipse Marketing may update this Privacy Policy at any time. We will post revisions on this page with a new “Last Updated” date. Material changes will be communicated through prominent notice on our Site or via email when feasible. Your continued use of our Site and services after changes are posted indicates your acceptance of the revised policy. We recommend checking this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Eclipse Marketing – NYC SEO 575 5th Ave Floor 15, New York, NY 10017, United States

Phone: 845-690-4288

Email: contact@eclipsemarketing.io

Website: https://eclipsemarketing.io/

Acknowledgment

By using our Site and services, you confirm that you have read, understood, and agree to this Privacy Policy.