Privacy Policy

Information We Collect

We gather various types of information from Site visitors and service users:

Personal Identification Information

This includes your full name, business name, job title, email address, phone number, mailing address, company details, industry information, account credentials, and any other information you voluntarily submit through forms or communications.

Financial and Payment Information

We collect billing addresses, payment method details, transaction histories, and invoice records. Payment data is processed securely through third-party processors and never stored on our servers.

Technical and Usage Data

We automatically collect IP addresses, device identifiers, browser type and version, operating system, pages visited, time spent on pages, navigation patterns, referring and exit pages, timestamps, clickstream data, search queries, and city/state-level geolocation data.

Communication Records

This encompasses email correspondence, chat transcripts, support ticket history, phone call recordings (with proper notice and consent), feedback, testimonials, and reviews.

Cookies and Tracking Technologies

We use session cookies, persistent cookies, web beacons, analytics cookies (including Google Analytics), advertising cookies for remarketing and conversion tracking, and preference cookies. You can manage cookies through your browser settings, though disabling them may limit Site functionality.

How We Use Your Information

The information we gather serves several important business functions:

Service Delivery and Client Management

We use your information to provide, maintain, and improve our digital marketing services. This includes processing transactions, managing billing and payments, creating and maintaining client accounts, responding to inquiries, and delivering contracted SEO, PPC, and web development services.

Communication and Marketing

We send service-related notifications, updates, and administrative messages. With your consent, we also send newsletters, promotional offers, marketing communications, and SMS/MMS messages for informational, transactional, and promotional purposes. We may also conduct customer satisfaction surveys.

Analytics and Improvement

Your information helps us analyze Site usage and user behavior, conduct market research, test new features and strategies, and generate aggregate statistics and de-identified reports.

Legal and Security Purposes

We use information to comply with federal and New Jersey state laws, enforce our Terms of Service, protect against fraud and security threats, resolve disputes, investigate potential violations, and respond to law enforcement requests.

How We Share Your Information

Eclipse Marketing does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only in these circumstances:

Service Providers and Vendors

We work with trusted third-party providers who perform functions on our behalf, including payment processors, web hosting providers, email delivery platforms, SMS/MMS messaging providers, analytics platforms (Google Analytics, Google Ads, Facebook Ads), CRM systems, and IT security services. These providers access personal information only as needed to perform their functions and must maintain confidentiality.

Legal and Regulatory Disclosures

We may disclose information when legally required or when necessary to comply with legal processes, enforce our policies, protect the rights and safety of Eclipse Marketing or others, investigate fraud or security issues, or respond to intellectual property claims.

Business Transfers

During a merger, acquisition, reorganization, bankruptcy, or asset sale, your information may transfer to the successor entity. We will notify you before your information becomes subject to a different privacy policy.

Aggregate and De-Identified Data

We may share anonymized or de-identified information that cannot identify you for research, marketing, analytics, or other business purposes.

Mobile Messaging Privacy and Compliance

SMS/MMS Program Details

Program Name: Eclipse Marketing CA Alerts

Description: Subscribers receive promotional content, service updates, appointment reminders, marketing offers, and transactional messages related to Eclipse Marketing services.

Express Consent Requirement

By providing your mobile number and opting in, you consent to receive recurring automated marketing text messages at the number provided. Consent is not required for purchase. Message frequency varies and may include up to 10 messages monthly.

Opt-Out Instructions

Text STOP to 619-848-6596 at any time to unsubscribe. You will receive a confirmation message. After opting out, you will not receive SMS messages unless you re-subscribe.

Help and Support

Text HELP to 619-848-6596 or email contact@eclipsemarketing.io. You can also call 619-848-6596 during business hours.

Message and Data Rates

Standard message and data rates from your carrier may apply. Contact your wireless provider for plan details.

Carrier Disclaimer

Wireless carriers bear no liability for delayed, undelivered, or misdirected messages. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and other major U.S. providers.

Mobile Information Sharing

We do not share mobile numbers or SMS opt-in data with third parties for independent marketing purposes. Mobile information may only be shared with SMS platform providers necessary to deliver messages and service providers performing support functions. Text messaging opt-in data and consent will never be shared with third parties except as necessary to provide SMS services.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights:

Access and Portability

Request access to personal information we hold about you and, in some cases, receive it in a portable format.

Correction and Updates

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal and contractual retention requirements.

Opt-Out of Marketing Communications

For email, click “unsubscribe” in any marketing email or contact contact@eclipsemarketing.io. For SMS, text STOP to 619-848-6596. For phone calls, request removal during any call or contact us directly. Opting out does not affect transactional or service-related messages.

Cookie Management

Adjust browser settings to refuse cookies, delete existing cookies, or receive alerts when cookies are sent.

Do Not Track Signals

Our Site does not currently respond to “Do Not Track” signals, but you can manage tracking through cookie settings and opt-out tools.

To exercise any rights, contact us using the information below. We will respond within a reasonable timeframe as required by law.

Data Security and Protection

We employ reasonable administrative, technical, and physical safeguards to protect your personal information. Our security measures include SSL/TLS encryption for data in transit, secure server infrastructure with regular security audits, access controls and authentication requirements, staff security training, and incident response procedures.

No transmission method over the internet or electronic storage is completely secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Third-Party Websites and Services

Our Site may link to third-party websites, plugins, and applications not affiliated with Eclipse Marketing. We are not responsible for their privacy practices or content. Review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are intended for businesses and individuals age 18 and older. We do not knowingly collect personal information from children under 13 (or the applicable age of majority). If we learn we have inadvertently collected information from a child, we will promptly delete it. Contact us immediately at contact@eclipsemarketing.io if you believe we have collected information from a child.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to deletion, and the right to opt out of the sale or sharing of personal information. Eclipse Marketing does not sell personal information. Contact privacy@eclipsemarketing.io to exercise California privacy rights.

New Jersey and Regional Privacy Considerations

We comply with applicable New Jersey state privacy and consumer protection laws. New Jersey residents may request information about how we share certain categories of personal information and may have additional rights under evolving state privacy legislation.

International Users

Our services primarily target users in the United States, specifically New Jersey and surrounding areas. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your country. Using our Site constitutes consent to transfer your information to the United States.

Data Retention

We retain personal information as long as necessary to fulfill the purposes in this Privacy Policy, unless longer retention is legally required or permitted. Retention periods depend on the nature and purpose of the information, legal and regulatory requirements, the duration of our business relationship, and legitimate business needs like fraud prevention. When no longer needed, we securely delete or anonymize personal information per our data retention policies.

Changes to This Privacy Policy

Eclipse Marketing may update or modify this Privacy Policy at any time. We will post revisions on this page with an updated “Effective Date.” Material changes will be communicated through prominent Site notice or email when practicable. Continued use of our Site and services after revisions take effect constitutes acceptance of changes. Review this Privacy Policy periodically.

Contact Information

Questions, concerns, or requests regarding this Privacy Policy? Contact us:

Eclipse Marketing – San Diego SEO 600 B St, San Diego, CA 92101, United States

Phone: 619-848-6596

Email: contact@eclipsemarketing.io Website: https://eclipsemarketing.io/

Acknowledgment

By using our Site and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.