Privacy Policy

Data We Collect

We collect multiple categories of information from Site visitors and clients:

Personal Details

This encompasses your full name, company name, professional title, email address, telephone number, physical address, business information, industry sector, login credentials, and any additional data you voluntarily provide through forms or direct communications.

Billing and Payment Data

We gather billing addresses, payment method information, transaction records, and invoice details. Payment information is securely handled through third-party processors and is never retained on our servers.

Automatically Collected Technical Information

We automatically gather IP addresses, device identifiers, browser type and version, operating system details, pages accessed, duration on each page, browsing behavior, referral and exit pages, timestamps, click patterns, search terms, and approximate geographic location (city/state level).

Correspondence History

This includes email exchanges, chat logs, support request records, recorded phone conversations (with appropriate notice and consent), feedback submissions, testimonials, and reviews.

Cookies and Tracking Tools

We deploy session cookies, persistent cookies, pixel tags, analytics cookies (including Google Analytics), advertising cookies for retargeting and conversion measurement, and preference cookies. You may control cookies through your browser settings, though restricting them may impact Site functionality.

How We Utilize Your Data

The data we gather supports several key business operations:

Service Fulfillment and Client Relations

We process your information to deliver, maintain, and enhance our digital marketing services. This encompasses completing transactions, handling billing and payments, establishing and managing client accounts, addressing inquiries, and executing contracted SEO, PPC, and web development work.

Outreach and Marketing

We transmit service-related announcements, updates, and administrative communications. With your permission, we also distribute newsletters, special promotions, marketing content, and SMS/MMS messages for informational, transactional, and promotional purposes. We may additionally request feedback through satisfaction surveys.

Analytics and Enhancement

Your data enables us to evaluate Site performance and visitor behavior, perform market analysis, experiment with new features and methodologies, and produce aggregate statistics and anonymized reports.

Compliance and Security

We utilize information to adhere to federal and California state regulations, uphold our Terms of Service, guard against fraudulent activity and security risks, resolve disputes, examine potential policy breaches, and address law enforcement inquiries.

How We Disclose Your Data

Eclipse Marketing does not sell, lease, or exchange your personal data with third parties for their marketing initiatives. We disclose information only under these conditions:

Third-Party Service Partners

We collaborate with trusted vendors who execute functions on our behalf, including payment processors, hosting services, email delivery systems, SMS/MMS providers, analytics platforms (Google Analytics, Google Ads, Facebook Ads), CRM solutions, and cybersecurity services. These partners access personal data solely as required to fulfill their duties and must uphold confidentiality.

Legal and Regulatory Requirements

We may release information when mandated by law or when necessary to comply with legal proceedings, enforce our policies, safeguard the rights and safety of Eclipse Marketing or others, examine fraud or security matters, or address intellectual property concerns.

Corporate Transactions

During a merger, acquisition, restructuring, bankruptcy, or asset transfer, your information may pass to the successor organization. We will inform you before your data becomes governed by a different privacy policy.

Anonymized and Aggregated Information

We may distribute de-identified or aggregated data that cannot reasonably identify you for research, marketing, statistical analysis, or other business objectives.

Mobile Messaging Privacy

SMS/MMS Program Overview

Program Name: Eclipse Marketing CA Alerts

Description: Subscribers receive promotional materials, service notifications, appointment reminders, special offers, and transactional communications related to Eclipse Marketing services.

Consent Requirements

By submitting your mobile number and opting in, you agree to receive recurring automated marketing text messages at the number provided. Consent is not a prerequisite for any purchase. Message frequency varies, with approximately 10 messages monthly maximum.

Opting Out

Reply STOP to +1 (213) 645-2282 at any time to cancel. You will receive confirmation and will not receive additional SMS messages unless you re-subscribe.

Assistance

Reply HELP to +1 (213) 645-2282 or email contact@eclipsemarketing.io. You may also call +1 (213) 645-2282 during regular business hours.

Messaging Charges

Standard message and data rates from your wireless carrier may apply. Contact your provider for plan specifics.

Carrier Liability Statement

Wireless carriers assume no responsibility for delayed, failed, or misdirected messages. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and other major U.S. providers.

Mobile Data Sharing

We do not distribute mobile numbers or SMS consent data to third parties for their independent marketing purposes. Mobile information is shared only with SMS platform providers essential for message delivery and service partners performing support functions. Text messaging opt-in data will never be disclosed to third parties except as necessary to operate SMS services.

Your Privacy Rights

Based on your location and applicable regulations, you may exercise these rights:

Access and Portability

Request a copy of personal data we maintain about you and, where applicable, obtain it in a commonly used format.

Correction

Request amendments to inaccurate or incomplete personal data.

Deletion

Request removal of your personal data, subject to legal retention obligations and contractual requirements.

Marketing Opt-Out

For email: Click “unsubscribe” in any marketing message or contact contact@eclipsemarketing.io. For SMS: Reply STOP to +1 (213) 645-2282. For phone calls: Request removal during any conversation or contact us directly. Opting out does not affect transactional or service-related communications.

Cookie Preferences

Modify browser settings to decline cookies, clear existing cookies, or receive notifications when cookies are placed.

Do Not Track

Our Site does not currently honor “Do Not Track” browser signals, but you may manage tracking through cookie settings and available opt-out mechanisms.

To exercise any rights, reach out using the contact details below. We will respond within the timeframe mandated by applicable law.

Data Security

We maintain reasonable administrative, technical, and physical protections for your personal data. Our security practices include SSL/TLS encryption for data transmission, secure server infrastructure with periodic security evaluations, access controls and authentication protocols, employee security training, and incident response procedures.

No internet transmission or electronic storage method is entirely secure. While we employ commercially reasonable safeguards for your data, we cannot guarantee absolute security. You bear responsibility for maintaining the confidentiality of your account credentials.

External Websites

Our Site may contain links to third-party websites, plugins, and applications not operated by Eclipse Marketing. We bear no responsibility for their privacy practices or content. We encourage reviewing the privacy policies of any external sites you visit.

Children’s Privacy

Our services are designed for businesses and individuals aged 18 and older. We do not intentionally collect personal data from children under 13 (or the applicable age of majority). If we discover we have inadvertently gathered data from a child, we will promptly delete it. Contact us immediately at contact@eclipsemarketing.io if you believe we have collected information from a child.

California Residents

California residents may possess additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal data we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal data. Eclipse Marketing does not sell personal information. Contact privacy@eclipsemarketing.io to exercise California privacy rights.

Regional Privacy Considerations

We adhere to applicable state privacy and consumer protection regulations. Residents of certain states may request details about how we share specific categories of personal data and may possess additional rights under evolving state privacy legislation.

International Visitors

Our services primarily serve users in the United States, specifically California and surrounding regions. If you access our Site from outside the United States, your data may be transferred to, stored, and processed in the United States, where data protection regulations may differ from your jurisdiction. Accessing our Site constitutes consent to transfer your data to the United States.

Data Retention

We maintain personal data for as long as necessary to accomplish the purposes outlined in this Privacy Policy, unless extended retention is legally required or permitted. Retention periods depend on the nature and purpose of the data, legal and regulatory mandates, the length of our business relationship, and legitimate business interests such as fraud prevention. When retention is no longer required, we securely delete or anonymize personal data according to our retention procedures.

Policy Modifications

Eclipse Marketing may revise this Privacy Policy at any time. We will post updates on this page with a revised “Effective Date.” Significant changes will be communicated through prominent Site notice or email when feasible. Continued use of our Site and services following revisions indicates acceptance of the updated policy. We recommend reviewing this Privacy Policy periodically.

Contact Us

Questions, concerns, or requests about this Privacy Policy? Reach out to us:

Eclipse Marketing – Los Angeles SEO 10250 Constellation Blvd #2300, Los Angeles, CA 90067, United States

Phone: +1 (213) 645-2282

Email: contact@eclipsemarketing.io

Website: https://eclipsemarketing.io/

Acknowledgment

By accessing our Site and services, you confirm that you have read, understood, and agree to this Privacy Policy.