Privacy Policy

Categories of Information We Collect

We collect several types of information from and about users of our Site and services, including:

Personal Identification Information

• Full name, business name, and job title
• Email address, phone number, and mailing address
• Company information and industry details
• Account credentials and login information
• Any additional information you voluntarily provide through forms, inquiries, or communications

Financial and Payment Information

• Billing address and payment method details
• Transaction history and invoice records
• Payment information is processed securely through third-party payment processors and is not stored on our servers

Technical and Usage Data

• Internet Protocol (IP) address and device identifiers
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring and exit pages, date and time stamps
• Clickstream data and search queries
• Geolocation data (city and state level)

Communication Records

• Email correspondence, chat transcripts, and support ticket history
• Phone call recordings (with notice and consent as required by law)
• Feedback, testimonials, and reviews

Cookies and Tracking Technologies

• Session cookies, persistent cookies, and web beacons
• Analytics cookies from Google Analytics and similar services
• Advertising cookies for remarketing and conversion tracking
• Preference cookies to remember your settings

You can control cookies through your browser settings, though disabling certain cookies may affect Site functionality.

How We Use Your Information

We use the information we collect for various business purposes, including:

Service Delivery and Client Management

• Providing, maintaining, and improving our digital marketing services
• Processing transactions and managing billing and payments
• Creating and managing client accounts and service portals
• Responding to inquiries, requests, and customer support needs
• Delivering contracted services including SEO, PPC management, and web development

Communication and Marketing

• Sending service-related notifications, updates, and administrative messages
• Providing newsletters, promotional offers, and marketing communications (with your consent)
• Delivering SMS and MMS messages for informational, transactional, and promotional purposes (with express written consent)
• Conducting customer satisfaction surveys and gathering feedback

Analytics and Improvement

• Analyzing Site usage and user behavior to enhance user experience
• Conducting market research and competitive analysis
• Testing new features, services, and marketing strategies
• Generating aggregate statistics and reports (de-identified data)

Legal and Security Purposes

• Complying with legal obligations under federal and New Jersey state law
• Enforcing our Terms of Service and other agreements
• Protecting against fraud, unauthorized access, and security threats
• Resolving disputes and investigating potential violations
• Responding to law enforcement requests and legal processes

How We Share Your Information

Eclipse Marketing does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers and Vendors

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors and financial institutions
• Web hosting and cloud storage providers
• Email delivery and marketing automation platforms
• SMS/MMS messaging service providers and aggregators
• Analytics and advertising platforms (Google Analytics, Google Ads, Facebook Ads)
• Customer relationship management (CRM) systems
• IT security and fraud prevention services

These service providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security.

Legal and Regulatory Disclosures

We may disclose your information when required by law or in good faith belief that such action is necessary to:

• Comply with legal processes, court orders, subpoenas, or government requests
• Enforce our Terms of Service and other policies
• Protect the rights, property, or safety of Eclipse Marketing, our clients, or the public
• Investigate and prevent fraud, security breaches, or illegal activity
• Respond to claims of intellectual property infringement

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Aggregate and De-Identified Data

We may share aggregate, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other business purposes.

Mobile Messaging Privacy and Compliance

SMS/MMS Program Details

Program Name: Eclipse Marketing NJ Alerts

Program Description: Subscribers will receive promotional content, service updates, appointment reminders, marketing offers, and transactional messages related to Eclipse Marketing services.

Express Consent Requirement

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing text messages from Eclipse Marketing at the number provided. Consent is not a condition of purchase. Message frequency varies based on your engagement and may include up to 10 messages per month.

Opt-Out Instructions

You may opt out at any time by texting STOP to +1 (732) 858-0092. You will receive a confirmation message acknowledging your opt-out request. After opting out, you will no longer receive SMS messages from Eclipse Marketing unless you re-subscribe.

Help and Support

For assistance, text HELP to +1 (732) 858-0092 or email contact@eclipsemarketing.io. You may also call our office at +1 (732) 858-0092 during business hours.

Message and Data Rates

Standard message and data rates from your mobile carrier may apply. Please contact your wireless provider for details on your messaging plan.

Carrier Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Supported carriers include major U.S. providers (AT&T, T-Mobile, Verizon, Sprint, and others).

Mobile Information Sharing Policy

We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for their independent marketing or promotional purposes. Mobile information may be shared with:

• SMS platform providers and aggregators necessary to deliver text messages
• Service providers performing support functions such as customer service and technical support

All other categories of information sharing explicitly exclude text messaging originator opt-in data and consent, which will not be shared with any third parties except as necessary to provide the SMS service.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

Access and Portability

You may request access to the personal information we hold about you and, in some cases, receive a copy in a portable format.

Correction and Updates

You may request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to legal and contractual retention requirements. We may retain certain information as necessary for legitimate business purposes or to comply with legal obligations.

Opt-Out of Marketing Communications

• Email: Click the “unsubscribe” link in any marketing email or contact us at contact@eclipsemarketing.io
• SMS: Text STOP to +1 (732) 858-0092
• Phone: Request removal from our call list during any call or by contacting us

Opting out of marketing communications does not affect transactional or service-related messages.

Cookie Management

Adjust your browser settings to refuse cookies, delete existing cookies, or receive alerts when cookies are sent. Note that disabling cookies may limit Site functionality.

Do Not Track Signals

Our Site does not currently respond to “Do Not Track” browser signals, but you can manage tracking through cookie settings and opt-out tools.

Exercising Your Rights

To exercise any of these rights, please contact us or use the contact information below. We will respond to your request within a reasonable timeframe as required by applicable law.

Data Security and Protection

Eclipse Marketing employs reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and regular security audits
• Access controls and authentication requirements for employee access
• Regular security training for staff members
• Incident response and data breach notification procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Third-Party Websites and Services

Our Site may contain links to third-party websites, plugins, and applications operated by entities not affiliated with Eclipse Marketing. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Eclipse Marketing’s services are intended for businesses and individuals age 18 and older. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of majority in their jurisdiction). If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately at contact@eclipsemarketing.io.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to deletion, and the right to opt out of the sale or sharing of personal information. Eclipse Marketing does not sell personal information. For more information or to exercise your California privacy rights, contact us at privacy@eclipsemarketing.io.

New Jersey and Regional Privacy Considerations

We comply with applicable New Jersey state privacy and consumer protection laws. New Jersey residents have the right to request information about how we share certain categories of personal information with third parties and may have additional rights under evolving state privacy legislation.

International Users

Our services are primarily directed to users in the United States, specifically in New Jersey and surrounding areas. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to the transfer of your information to the United States.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information and the purpose for collection
• Legal, regulatory, tax, and accounting requirements
• The duration of our business relationship with you
• Legitimate business needs, including fraud prevention and dispute resolution

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and destruction policies.

Changes to This Privacy Policy

Eclipse Marketing reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will post the revised Privacy Policy on this page with an updated “Effective Date.” Material changes will be communicated through prominent notice on our Site or via email when practicable.

Your continued use of our Site and services after the effective date of the revised Privacy Policy constitutes acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Eclipse Marketing – New Brunswick SEO Agency 317 George St 3rd Floor New Brunswick, NJ 08901, United States

Phone: +1 (732) 858-0092 Email: contact@eclipsemarketing.io Website: https://eclipsemarketing.io/

Acknowledgment

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.